Terms & Conditions

General

• We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange almost everything within 30 days of delivery for a full Refund or Exchange.

  Once we have received and inspected your return (usually within 72 hours of receipt), your exchange order will be processed and delivered to you within next 15 business days. In case of refund, it will be issued within 7 business days and you will receive an email confirmation that your return is completed. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depending on your payment method.

  The customer is also entitiled for refund/return, in the following cases

  • Wrong product received by the customer
  • Products has some defects
  • Product damaged in shipping
  • Product is tampered

  In case of receiving a defective product, please contact us within 2 working days.

  Personalized or other customized product may not be returned for refund or exchange under any circumstances.

  Also please note that in case of returns, customers would have to bear charges for shipping back the item to us. For Complete return instructions. Please visit this link

   

Color Variation

We note that the colors seen on a monitor could be different as compared to the actual product ordered. All color swatches shown on our website are an exercise to provide our customers with the maximum available choice of ajees products. However, while we try to accurately depict colors, there may be minor variations in color of the actual product and the colors appearing on the monitor.